Archive | 10:42 pm

I didn’t know it was possible for a plane to be occupied by so many children.

19 Nov

Based on this photo, I'm guessing my cabbie was from the Philippines.

Can someone please tell me when the Friday before Thanksgiving became the official travel day for the holiday? I thought the Wednesday of Thanksgiving week was supposed to be the busiest travel day of the year, but based on my experience in LAX yesterday, I’m thinking that’s changed.

The training session that had me in LA for the week wrapped up at 11am, giving me plenty of time to get to the airport for my 1pm flight. However, my cab driver seemed to take it as a personal challenge to get me there in record setting time, flying up the ass of every car in front of him on the 405, changing lanes as if he were in a roller derby.

One of my colleagues was riding with me, so I know I’m not exaggerating when I say: He was the single worst driver I’ve ever ridden with.

Example: We were the second car in line at a left turn arrow. The car in front of us didn’t turn (because there was on-coming traffic) and my driver? He executes a left turn from BEHIND the car that is actually supposed to be turning. Ouch.

I tell you this to explain that I probably wasn’t in the best mood when I tumbled out of the cab curbside at LAX. Actually, I was so car sick, I seriously looked around for a garbage can, thinking I would probably barf before getting my boarding pass. I ran my credit card in the boarding pass kiosk, but instead of it spitting out a piece of paper, I got the dreaded screen announcement: There has been a change to your itinerary. See gate agent. Damn.

Fortunately, the line didn’t seem long – there was only a group of three seniors (traveling together) waiting. Unfortunately, I soon learned that without a line, Delta has no sense of urgency. I waited 20 minutes before actually getting “helped.” I put this in quotes, because the agent who helped me was anything BUT helpful. Here’s how our exchange went:

ME, handing him my license: Hi. I’m hoping you can help me. The kiosk said there’s been a change to my itinerary.

HIM: Hmm. This is an Alaska Airlines flight, not us.

ME: Yeah – it’s operated by Alaska, but all the confirmations and reminders came from Delta and there is a Delta flight number, so I thought I had to check-in at your counter.

HIM, looking at me like I’m an idiot: No. You would NEVER do that.

ME: Apparently I would. So there’s no way for you to generate a boarding pass?  I absolutely need to go to Alaskan Air?

HIM, sighing: That’s what I just told you.

ME: So can you tell me where they are?

HIM: Different terminal.

ME: Thanks for being useless.

I also muttered a swear word as I walked away, but I’m going to blame that on the book I’m reading, which has made liberal use of the word “F*ckwit.” My more mature reaction was to go on Twitter and post, “@DELTA: your check-in workers at #LAX are rude and unhelpful. Not flying you again. Fire the guy at kiosk assistance.” I wish I’d noticed his name.

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