Based on the unemployment statistics, it sounds like the market is filled with overly-qualified people seeking work. And yet I continue to run into people in customer-facing roles whose only demonstrable quality is a pulse.
Last night I went to the library to pick up a book I had put on hold months ago. My book club just selected it as our next pick, so imagine how thrilled I was to receive an email notifying me that the book was ready and waiting for me at the library. Awesome timing!
So yesterday, despite feeling like crap (meaning I was coming down with a wicked cold), I hoofed it to the library on my way home from work, anticipating the reward of a hot bath, mug of tea, and escape into the novel’s initial pages.
But the library had other plans for me. If the librarian helping me had had a sense of humor, she might’ve screamed, “You’ve been Punk’d!” and pretended Ashton Kutcher was going to pop out from under the counter. Instead, she just frowned at the computer screen and said, “Computer says it’s unavailable.”